Privacy Policy

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Privacy Policy

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ELEPHONTY is committed to protecting the privacy of its customers and ensuring the confidentiality of their information. We are dedicated to using personal data in compliance with the applicable laws and regulations in the Kingdom of Saudi Arabia.

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Information We Collect

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When you use our online store, we may collect the following information:

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• Full name
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• Phone number
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• Email address
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• Shipping address
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• Payment information (without storing bank card details)
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• Order details and purchase history
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How We Use the Information

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We use the collected information for the following purposes:

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• Processing, fulfilling, and delivering orders
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• Communicating with customers regarding orders or inquiries
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• Improving the shopping experience and services provided
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• Sending notifications or promotional offers (with the customer’s consent)
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Data Protection

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We are committed to applying the highest technical and organizational security standards to protect customer data from unauthorized access or unlawful use.

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Information Sharing

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We do not sell or share customer data with any third party, except with entities necessary to complete shipping or payment processes, and only in a manner that serves the customer’s best interest.

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Customer Rights

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Customers have the right to:

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• Request access to their personal data
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• Request modification or updating of their data
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• Request deletion of their data (unless there is a legal obligation to retain it)
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